Just like the services it provides, Richard Thibault Communications Inc. (RTCOMM) never stops evolving. As a crisis management specialist, RTCOMM manages its own business continuity by staying abreast of the latest trends and staying flexible, which lets it tailor its services to its clients’ needs in order to better protect their interests.
1994 – Richard Thibault Communications Inc. (RTCOMM) is founded. From the outset, the firm specializes in strategic communications (strategic planning and positioning, public relations, media relations) and crisis management. Institut de formation à la parole publique is opened. The first issues of Fine pointe magazine are published.
1997 – RTCOMM and Institut de formation à la parole publique join forces.
1999 – Fine pointe magazine is sold.
2000 – Greater emphasis is placed on training. An innovative online assisted distance training program is developed. Within the public speaking training industry, we are the first firm in North America to offer assisted distance training courses to clients who prefer not to or are unable to meet us in person. Richard Thibault gives talks at various workshops and conferences across Quebec.
2003 – The book « Devenez champion dans vos communications ».
2006 – The book « Osez parler en public »is published. RTCOMM gains momentum and earns numerous industry accolades. The firm adds several conferences and workshops to its repertoire. RTCOMM hones its focus as a North American crisis management specialist.
2007 – RTCOMM is certified by Ministère de la Sécurité publique for its group and assisted distance training course on « media relations », the only course to be certified by the Ministère in an emergency communications context.
2008 – While continuing to provide support for media or corporate crises, RTCOMM now offers innovative management expertise featuring integrated services ranging from strategic positioning to creating a business continuity plan.
Richard Thibault and Marie Laroche specialize in risk and crisis management as well as in business continuity. They are also certified by the Disaster Recovery Institute International (DRII), an international organization that sets professional standards, provides training based on continuity management standards, provides a certification system that confirms the knowledge and experience of continuity management professionals and promotes the credibility and professionalism of its members.
The book « Comment gérer la prochaine crise? » is published in April 2008 by Transcontinental as part of its “Entreprendre” collection.