The literature contains many definitions of the various plans an organization should implement in order to manage or even prevent crises. Given this confusion and in order to help you make an informed choice, RTCOMM has provided its own definitions.
Read about the various plans we offer and the differences between the most widely known plans. Click here to contact our team.
Table outlining the differences between emergency procedures management, crisis management and business continuity management: Table outlining the differences
Organizations constantly set goals they wish to achieve. However, as in archery, any number of elements can steer the arrow from its intended target. That’s why it’s important to know the point of origin and correctly anticipate the factors that can influence your organization along the way to ensure it reaches its goals. This is what a strategic positioning plan aims to define by helping you better understand the organization and its reality, the challenges and threats it may face, and the various forces with which it must contend.
The goal of all communications is to provoke a change in attitude, habit, or behaviour. In other words, teach people what they didnít know before, have them do what they didnít do before, and think what they didnít think before. A communication planís success or failure is measured in these terms. Such a plan defines the communication goals, strategies, and tactics to effect these changes in clienteles both inside and outside the organization.
The crisis management plan encompasses all aspects of a crisis: prevention, mitigation measures, impact management, and return-to-normal operations. Its primary goal is to provide a series of procedures to protect human life and material resources. The plan also helps stabilize the situation, ensures the organization’s economic continuity, and returns operations to normal, while preserving the image and reputation of the organization and of its leaders.
The emergency procedures plan sets out the procedures to follow in order to manage unexpected or sudden situations. Its goal is to limit possible fallout from an emergency and:
Risk management focuses on the fallout from possible future events whose exact consequences are unknown and on how those uncertainties are dealt with. These future events are generally classified as “favourable” (opportunities) or “unfavourable” (risks). Risk management is therefore the art and science of planning, assessing, and implementing measures to ensure future events become favourable opportunities for your organization.
Corporate directors — audit committee members in particular — are responsible for helping the board of directors supervise management with regards to internal risk control and management reports.
As an outside, independent expert, RTCOMM identifies and manages the risks organizations face in order to attack the causes of a crisis directly in view of preventing it, neutralizing it, or reducing its impact. As needed, RTCOMM can also provide an emergency response plan to address any risks that develop or appear. A risk management plan therefore becomes a management process like existing control and audit procedures and helps to build a risk management culture within the organization.
The business continuity plan is a proactive planning process aimed at ensuring the continuity of an organizationís operations during, for example, a disturbance, catastrophe, or pandemic.
In this context, the notion of resilience means survival after a catastrophe. Innovation, knowledge transfer, and capacity building are the three key concepts. They underpin the actions that must be taken in order to maintain the resilience of human establishments after sudden and catastrophic changes requiring effective adaptation.