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WorkshopsRTCOMM organizes a range of workshops. Held during symposiums, conferences, or special training days, they are ideally suited to the needs of modern organizations and address subjects of paramount importance to crisis managers and communicators responsible for managing their organization’s image. Our workshops are designed for groups of 25 or more. Participants examine the most crucial aspects of each topic and interact with the instructor in an exciting, fast-paced environment. If you wish to know more about a given subject, consult our training program for smaller groups or contact us for more information on the consulting services we offer.
Crisis Management Today's managers are conditioned to plan for success, to highlight successes—not failures—and to banish all negative thoughts. Researchers have given the name “disaster myopia” to the phenomenon in which people deny the probability that their organization may one day be in a crisis. However, for many organizations, the real question is not knowing whether a crisis will strike one day, but when. And when that day arrives, will you be prepared to confront the situation? This workshop will help you better define what a crisis is and will above all give you ways to prepare to confront it. 
Media Relations Are you afraid of the media? Does the thought of being interviewed by a journalist make you nervous? Do you see your relations with the media as a necessary evil… something that is essential to the smooth running of your organization? And yet, the omnipresence of the media and the role it plays in mirroring and even amplifying public opinion is of crucial importance to any organization concerned about its image. This workshop on media relations will help you put the media into context, learn how to negotiate or give an interview, get tips on how to manage Q&A periods, and faithfully represent your organization as its spokesperson.
Managing Change: A Question of Mobilization and Vision On a day-to-day basis, many managers forget that change is not an end in itself, but rather a process. The result: too much time and effort are spent on managing change rather than achieving common goals. This workshop will teach you how thriving organizations succeed in mobilizing their personnel, how they build on each phase of change, and how they implement change organization-wide. In short, you’ll learn how to master the many factors on which successful change depends.
Strategic Importance of Communications in an Organization How would you rate your communications with your clients, your employees, your bankers, or your investors? More than a simple tool, communications have now become crucial to the success of organizations of all kinds. This workshop on the strategic importance of communications will enable you to better understand the value of both internal and external communications, learn what makes someone a good spokesperson, and discover the 10 rules that all winning organizations should follow to successfully communicate with the media.
Communications in a Conflict Situation At some point you have surely had to “criticize” the work of a colleague. Or perhaps you have had to manage a conflict between employees. Would you know how to react to an aggressive verbal attack by a superior? This workshop will help you learn how to provide constructive criticism and accept criticism graciously. You’ll also learn how to handle conflicts and find solutions amenable to all parties. Together we’ll also explore the secrets to successful negotiation and how to maintain a good power relationship with the opposing party.
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